Last updated: April 21, 2026
This Refund Policy applies to all paid plans and credit purchases made on colorcorrect.io, operated by Perilous Quest LLC. Purchases are processed by our payment processor, Stripe, on behalf of Perilous Quest LLC, the seller of record. This policy forms part of our Terms of Service.
Unless required by applicable law, all purchases are non-refundable and non-exchangeable. This includes paid subscriptions, credit purchases, and any other paid features offered through Color Correct.
Because color-matching results depend on the specific media you upload, we strongly recommend that you evaluate Color Correct using the Free Plan before upgrading to a paid plan or purchasing credits. The Free Plan lets you run real jobs on your own media so you can confirm that the results meet your needs before making a purchase.
Nothing in this policy limits any non-waivable refund, cancellation, or consumer-protection rights that you may have under the laws of your country or region. Where such rights apply, they take precedence over this policy.
Where a refund is required by law, your request must be submitted within 14 days of the original purchase.
If you believe you are entitled to a refund under applicable law, email support@perilousquest.com from the address associated with your account and include:
• The email address used for the purchase.
• The approximate date and amount of the charge.
• A brief description of your reason for requesting a refund.
Approved refunds are issued through Stripe to the original payment method. The refund typically appears on your statement within 5–10 business days, depending on your bank or card issuer.
If you believe a charge is incorrect, please contact us first so we can attempt to resolve the issue directly. Initiating a chargeback before contacting us may result in temporary suspension of your account while the dispute is reviewed.
We may update this Refund Policy from time to time. The “Last updated” date above indicates when the policy was most recently revised. Continued use of Color Correct after changes become effective means you accept the updated policy.
For questions about this Refund Policy, email support@perilousquest.com.